Inspirational Infusion

#53 — August 1, 2013

Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.

— Paul Hawken

Welcome, Inspired Travelers:

How many of you have experienced “bad managers?” Aha! I thought so! And you may have used much more colorful phrases to describe them. Now, be honest, how many of you, as a result of the stresses of any given day, have felt yourself morphing into the kind of manager that you wanted to avoid? Aha! I thought so. Fear not — there are ways to get back on track, or to help guide those in need of re-direction.

One of the often overlooked qualities of a successful manager is mindfulness. When we are mindful, we are self-aware and that is a component of an evolved EQ (emotional intelligence). Emotional intelligence is a foundation for effective communication. Here are some warning signs that you — or someone you care about — might be being pulled over to the dark side:

You hear, “I don’t really know him/her” — a lot! Keeping that hard line between management and staff does not serve anyone well in the 21st Century. It’s all about the team — and that involves trust.
You hear, “I can do this myself” — a lot — and it’s not coming from a 5-year-old! Delegate. Step back and don’t micromanage. Delegation honors the gifts people bring to the table, allows them autonomy and develops skills. Just be there to limit the risk and praise them when they succeed.
You hear, “I’m not telling him/her. You tell him/her“ — a lot. If your staff is afraid to share alternative ideas and problems with you, you miss out on the whole picture. And, yes, it’s a trust thing. As brilliant as we are, open dialogue supports everything.
You hear, “Does he/she ever like anything?” — a lot! Most of us are motivated by positive reinforcement rather than criticism. When giving a compliment, refrain from following it up with a “but.” Fear in the workplace is one of the leading causes of failure.
You hear, “He/she doesn’t care what I think” — a lot! Deep listening is a key component of good management and leadership. Make room for all the voices at the table; people don’t need to have every idea implemented but they do need to feel listened to in a meaningful way. People like to work with people who like and listen to them.

Take a breath. Be open. Use your talents and don’t be pulled to the dark side of management. Nothing grows there!

This month we will be inspiring managers and leaders in
Little Rock and Philadelphia.
We would love to inspire your group as well. Give us a call and we will give you a great session at a great rate!

Be Magnificent! Have an Inspirational Day!


At InspirationInProgress, we support managers, leaders and teams to be the best they can be under stressful situations and in times of great change. Give us a call at 215 260 1611 or email us at It would be a privilege to be your partner in excellence.