||Be the one people trust! Whether you are always on-site or work remotely with people scattered across the globe, your presence should invoke honesty and fairness in those you serve. While you may not be able to share all the information you have, especially what is held in confidence, your words must always speak the truth, as you know it. Otherwise, honestly, why should anyone listen to you – never mind trust you?!
||Be the one who is accessible and approachable! Creating and maintaining meaningful connections with your team and colleagues is critical to leadership success. Remaining behind closed doors, being perceived as too busy to talk, prevents information from flowing in an intentional way, keeps you from being human and can result in a workplace where people do not feel supported. Otherwise, honestly, why should anyone listen to you – never mind follow you?!
||Be the one who provides meaningful work! People produce better results when they are connected to a purpose greater than the self. Most managers ignore this fact and don't see themselves as helping others to see that purpose. Front line staff are often the most marginalized. Connect with them and make sure they see how they are connected to something important. Otherwise, honestly, why should they care about their work – never mind about those they serve?!